Frequently Asked Questions: Registrants
What timezone are the Educational Sessions in?
Please note that all times are listed in Mountain Standard Time (MST - Edmonton). This timing is made to accommodate speakers and guests from across western Canada as best as possible. Remember - if you aren't able to tune in live to certain sessions, you can access the recorded educational sessions on this website after the conference is over!
How are you showing the Educational Sessions?
All conference registrants will have access to the live sessions, which will all be shown using a platform called Zoom Webinars (by Zoom). Zoom Webinars have certain features to help make your experience participating in these sessions as easy and interactive as possible!
How will I get invited to join the sessions on Zoom?
I don't see an email with the link to join the educational sessions on Zoom
I wasn't available right at the beginning of the day...can I still attend these sessions midway through the day?
Learn more about how to use Zoom
BEST PRACTICES FOR USING ZOOM
Joining and participating in a webinar (attendee)
Joining a webinar by invitation link
How do I ask a question during a session?
First, open the Q&A window, allowing you to ask questions to the host and panelists. They can either reply back to you via text in the Q&A window or answer your question live.
The host can also answer your question live (out loud). You will see a notification in the Q&A window if the host plans to do this.
Click the thumbs up icon to like a comment.
Tip: The number beside the icon is the total number of likes the question has received so far.
Click the red thumbs up icon to unlike a comment.
Click Comment to write a reply to an existing question.
Type your comment and click Send.
Your comment will appear beneath the question.
How do I "Log In" as a participant?
In the top right hand corner of the header, you will notice an arrow and dropdown menu saying "Sign In". After clicking this button, you can log in with the same email you used to register for the conference and create password - remember this password; you will need to use it to log in in the future.
Why do I need to log in?
You need to log in to view certain registrant-only pages on the website. For example, all recordings of the educational sessions will only be viewable to those who have registered for the conference; if you log in, you will be able to view that page.