Virtual Palliative Care - An Innovative Response to the Pandemic


Collaborative Bridges



Nancy Campbell RN BN MSc DTN
Dionne Walsh



In response to the COVID-19 pandemic, the AHS South Zone West Palliative Care Team rapidly transitioned to Virtual Palliative Care in March of 2020. In collaboration with South Zone West Home Care, the Palliative Team continues to provide quality care to the clients who live in the urban and rural settings within the south west corner of Alberta. This presentation will provide an overview of the team’s experience - lessons learned and opportunities discovered.



To share knowledge - using technology to provide quality palliative care using a virtual platform.

To demonstrate the opportunity for collaboration across teams to provide the right care in the right place at the right time.

Facilitate interactive discussion with colleagues - sharing experiences, lessons learned and opportunities discovered to promote continuous quality improvement in palliative care.


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